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eSchenker: The new generation of logistics technology


The eServices provide everything you need to manage your logistics processes efficiently, quickly and conveniently in one place; whatever the transport mode and wherever your business takes you.

The new eSchenker web portal is an advanced logistics solution. It combines enhanced existing eSchenker  features with powerful new eServices. 

The eServices will be launched in phases. The new eSchenker will also offer contract logistics inventory visibility when it is fully launched.

How does the new eSchenker support your business?

The enhanced eSchenker portal provides more information and filter conditions for existing functions such as standard shipment track and trace.

As well as being intuitive to use with a modern and dynamic interface, eSchenker can also be configured to fit precisely with your individual business needs. And the more you tailor eSchenker into your own personal operations portal, the more transparent your supply chain will become and the more efficiently you will be able to manage all of your logistical processes from one single place.

Services Available

The eServices available on the new eSchenker are categorised into public versus private access. 

For public access eServices, no user login credentials are required.  Anyone who accesses the portal is able to use the eServices.  Please note that some of the public eServices will require some reference information to return meaningful information.

The public eServices currently available are:

Standard Air and Ocean shipment Track & Trace


(PDF | 1.55 MB)
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(PDF | 1.00 MB)
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CO2 Emission Calculator


(PDF | 0.43 MB)
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(PDF | 1.55 MB)
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The private eServices currently available are:

  • Advance Air and Ocean shipment Track and Trace
  • Notification
  • Air and Ocean ebooking
  • Reporting (1 standard shipment report, 3 on the way)
  • Invoice Delivery
  • Pricing Request
  • Collaboration

Private eServices requires setup and user login credentials.

NGes, Malaysia

Launch of new eSchenker

The new eSchenker portal was launched in January  2015  for internal Schenker users.  More information on the  eServices is available at  Brochures_Nges_image  or simply downloaded a copy at the right  column.

Schenker Malaysia is launching the new eSchenker for our customers in June 2015.  The launch of the eServices for Schenker Malaysia customers will also be done in phases.

For this launch, Schenker Malaysia is offering  following services are :

  • Air and Ocean freight - Standard and Advanced Shipment Track and Trace
  • CO2 Emission Calculator

With this launch, our existing legacy Schenker will be decommissioned by the end of  2015. 

Public/Standard Tracking WebService Description v1.0

Schenker Malaysia will be shut down eSchenker Legacy as well as “old” Public Tracking WebService by 31st of December 2015. For those eSchenker WebService and customers who are currently using the old Tracking WebService are advised to switch to the new Public/Standard Tracking WebService latest by end of 2015. For technical description concern, kindly download at the right column.

 Customer Onboarding

The eSchenker is our customer facing portal.   We will be migrating all existing legacy eSchenker and CIS2 tool users to the new eSchenker portal in phases.

Phase 1: To prepare for the decommissioning, Schenker Malaysia will be migrating users of our existing/legacy eSchenker to the new eSchenker between June and September 2015. 

If you are our existing eSchenker user, your account manager and our new eSchenker onboarding team will be contacting you for the migration.

Phase 2: Existing CIS2 tool users will be migrated to the new eSchenker in this phase.  Our Business Development  representatives are starting  contact our existing CIS2 tool users to prepare for the migration.

Find out more information on the differences between existing legacy eSchenker and the new eSchenker at Migration Kit or simply download a copy at the right column.

Launch of the other eServices to Schenker Malaysia customers such as ebooking, etc will be done in phase 3. 

Become an eSchenker user today and start optimizing your day-to-day logistics operations straight away – with one single access point for all our eServices worldwide.

We will support you every step of the way - with personal support and manuals guiding you through each of our eServices and features:

At  eschenker.dbschenker.com you will find our new worldwide eSchenker portal. For more information please get in touch with your local Business Development  representative.

Last modified: 18.09.2015

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